Our Story

Hi! I'm so glad you're here. 👋

I’m Ava, Founder and Chief Pet Officer of Ava’s Pet Palace, and this is truly a family-run business at heart. What started as my dream when I was just 8 years old has grown into something so much bigger—thanks to my incredible mom, Ina, who works full-time by my side, and the support of my entire family, who are always cheering us on.

At Ava’s Pet Palace, we’re not just making treats—we’re on a mission to create a healthier, happier world for pets, people, and the planet. Every treat we make is crafted with simple, limited ingredients, using organic and natural options whenever possible. Our bags are made from 30% post-consumer materials, every order we ship is 100% carbon-neutral, and giving back to rescues and shelters remains one of our biggest priorities.

But this journey wouldn’t be the same without our community—the Palace Squad. You’re not just customers; you’re part of our extended family. Whether it’s through your love for your pets, your excitement about our mission, or your support in every treat order, you help keep this dream alive.

We’re proud to be a Minority Certified business through NMSDC, and even prouder to be part of such a loving, passionate community of pet parents who care about what goes into their pets’ bowls and the world they grow up in.

Thank you for being here, supporting us, and believing in our little family dream. Whether it’s your first time visiting or you’ve been part of our journey for years, we’re so happy to have you here.

— Ava, Ina & The Palace Family 🐶💖🐱

2014

I have a dream for a business.

2016

Mom and dad finally say yes.

2016

Going to my first craft show.

2018

My first TV interview.

2019

My dog treats in stores!

2020

Young Entrepreneur Winner.

2021

Time for change.

2022

A year of growth.

2023

New Stores & New Treats!