Contact Us
We'd love to hear from you!
We're a small team, and we try to read every message and respond within 24 hours. Quick questions are often already answered in our FAQ, so that's a great place to start.
Help with an order
Missing treats? Wrong flavor? Shipping question? Use the form below with your order number and we'll make it right.
Retail and wholesale
Want Ava's Pet Palace on your shelves? We'd love that too. Use the form below and put "Wholesale" in your message, or email hello@avaspetpalace.com.
Press and speaking
Interview requests, media features, and speaking invitations for Ava all start here. Put "Press" in your message so it gets to the right person fast.
Nominate a rescue
Know a rescue that deserves support? Send us their name and story through the form. Your nomination could be our next donation. Learn more on our Giving Back page.
Send us a message
Fill out the form below and we'll get back to you as soon as we can. Prefer email? Reach us anytime at hello@avaspetpalace.com.